We offer a 30-day warranty on this product.
If you received a defective item, you may return it within 30 days from receipt of delivery.
You will need to contact our Customer Service department at KCStoys@gmx.com. In the body of the message, please reference the product and explain the defect. If the defect is visible, we will require photos sent to us displaying the defect on the item.
If a replacement is desired, the defective item will be replaced upon validation of defect.
If you are not satisfied with this item, you may return it within 30 days of receipt of delivery. You will be responsible for the shipping back to us.
Note: Our Customer Service Representatives will provide a store credit for the price paid for the product minus a 20% restocking fee.
To initiate a return, please contact our Customer Service department at firstname.lastname@example.org. Customer Service department will then provide you with an RMA (Returned Materials Authorization) number and instructions to proceed with the return of the item. All returns must have an approved RMA number. Unauthorized returns will not be accepted.